Answers Before You Bring In a Device

Walk-ins are welcome Monday through Friday, 9:00 AM to 4:00 PM. The shop is closed Saturday and Sunday, with Saturday appointments available by request. On-site appointments are available for residential and commercial customers.

Geek2Go is located at 4552 Main St. in Pequot Lakes, Minnesota.

Geek2Go serves Pequot Lakes and the Brainerd Lakes Area, including Brainerd, Baxter, Nisswa, Crosslake, Breezy Point, Pine River, Jenkins, Emily, and nearby communities.

Geek2Go works on phones, tablets, Windows computers, Macs, game consoles, external drives, and select board-level repair cases.

Yes. Geek2Go explains the issue and provides repair options before approved repair work begins.

Turnaround depends on the device, issue, parts availability, workload, and testing needs. Some repairs can be completed quickly when parts are available, while others require more time.

Geek2Go will tell you. We provide repair-versus-replace guidance so you can make a practical decision.

In-store tech support starts at $29.99 for approximately 15-20 minutes. More involved support, diagnostics, or repair work may be quoted separately.

Warranty coverage depends on the repair. Qualifying phone and tablet replacement parts have limited lifetime coverage unless otherwise noted; batteries have a one-year warranty for qualifying defects. Replaced computer and console parts generally have a one-year warranty unless stated otherwise. Physical damage, liquid damage, misuse, and other exclusions apply. See our Terms of Service and your service record for the coverage that applies.

Geek2Go provides data recovery evaluation for hard drives, SSDs, external drives, flash drives, Macs, and Windows computers.

Yes. Geek2Go offers mail-in repair for select devices and repair types. Please contact us before shipping anything so we can confirm whether the issue is a good fit.

Yes. Remote support is available for eligible software-related issues, email help, account setup, updates, cleanup, and guided troubleshooting.

Yes. Geek2Go offers on-site tech support for select residential and small business issues in the Brainerd Lakes Area.

Yes. Geek2Go sells refurbished laptops and desktops. Inventory varies, but we commonly carry Dell business-class laptops and OptiPlex desktops.

Yes. Geek2Go accepts many electronics for free recycling, including desktops, laptops, Macs, smartphones, tablets, game consoles, components, and peripherals. TVs and printers are not accepted at this time.